Terms of service

Website Terms & Conditions

Terms of Service

These Terms of Service explain the rules that apply when you access our website, browse our products or make a purchase. Please read them carefully before using our services.

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Using Our Website

By accessing this website or purchasing from our store, you agree to these Terms of Service together with the policies referenced on this website.

Before You Shop

These terms apply to visitors, customers and anyone else accessing or using our website and services.

If you do not agree to these terms, please do not use the website or place an order.

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Shopping

Product availability, pricing and order conditions.

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Payments

Accurate billing and account information is required.

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Your Responsibilities

Rules for lawful and appropriate use of our website.

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Our Policies

Returns, shipping and privacy policies form part of your experience.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission required by applicable law to use the website.

You may not use our products, website or services for any illegal or unauthorised purpose.

You must not transmit viruses, malware, worms or any other harmful or destructive code through the website.

A material breach of these Terms may result in suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse or restrict service where reasonably necessary, including for suspected fraud, misuse, security concerns or breaches of these Terms.

Information you submit through the website may be transmitted across networks and adapted to meet technical requirements of connecting networks or devices.

Payment information is handled through secure payment processing systems and protected during transmission in accordance with the technologies used by the applicable payment provider.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of our website or services without prior permission, except where permitted by law.

3. Accuracy of Website Information

We aim to keep information on our website accurate, complete and current. However, website information may occasionally contain errors, omissions or outdated details.

Information provided on the website is for general informational purposes and should be considered together with the relevant product, shipping, return and checkout information available at the time of purchase.

Historical information may remain available for reference and may not reflect current products, prices or conditions.

4. Changes to Prices & Services

Product prices may change without prior notice.

We may modify, suspend or discontinue products, promotions, website features or services at any time, subject to applicable law.

Promotional offers may be changed, extended or withdrawn according to their stated conditions and product availability.

5. Products & Availability

Certain products may be available exclusively online and may be offered in limited quantities.

Returns and refunds are subject to our applicable Return Policy.

We make reasonable efforts to display product colours, photographs and details accurately. However, the appearance of colours may differ depending on your device or screen.

Product descriptions, availability, sizes and prices may change without prior notice.

We may limit quantities or restrict sales where reasonably necessary, including where an order appears to involve unauthorised resale, abuse, fraud or unusual purchasing activity.

6. Orders, Billing & Account Information

We reserve the right to accept, decline, limit or cancel an order where reasonably necessary.

This may include orders associated with the same customer, payment method, billing address, delivery address or other information where suspicious or unusual activity is identified.

If an order is changed or cancelled after it has been placed, we may attempt to notify you using the contact information provided with the order.

You are responsible for providing current, complete and accurate purchase, billing, delivery and account information.

Orders & Returns

Cancellation, return and refund eligibility is governed by our Return Policy.

7. Optional & Third-Party Tools

From time to time, our website may provide access to tools, functions or services supplied by third parties.

We may not control or monitor those third-party tools. Your use of them may also be subject to the terms and privacy practices of the relevant provider.

You should review and understand the terms that apply before using a third-party service.

9. Reviews, Feedback & Submissions

If you submit reviews, comments, suggestions, ideas, feedback or other materials, you are responsible for ensuring that your submission is lawful and accurate.

You must not submit content that infringes intellectual property, privacy or other rights, or that contains unlawful, abusive, misleading, obscene or malicious material.

Where permitted by applicable law and the relevant submission terms, we may use or display content that you voluntarily provide to us.

We may remove content that violates these Terms or applicable law.

10. Personal Information

Personal information submitted through our website is handled in accordance with our Privacy Policy.

The Privacy Policy explains what information may be collected, how it may be used and your applicable privacy rights.

11. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times or product availability.

We reserve the right to correct errors, update information or cancel affected orders where information was materially inaccurate, subject to applicable law.

12. Prohibited Uses

You may not misuse our website or services.

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Use the website for unlawful or unauthorised purposes.

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Violate intellectual property or other legal rights.

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Submit false, fraudulent or misleading information.

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Upload viruses, malicious code or harmful software.

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Collect or track another person's personal information without lawful authority.

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Spam, phish, scrape or interfere with website security.

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Harass, threaten, abuse or unlawfully discriminate against another person.

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Attempt to circumvent the security or technical protections of the website.

13. Disclaimer & Limitation of Liability

We do not guarantee that access to the website will always be uninterrupted, timely, secure or error-free.

From time to time, services may be unavailable due to maintenance, technical issues or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special or consequential losses arising solely from the use of, or inability to use, the website or services.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless us and our relevant officers, employees, affiliates, contractors, service providers and suppliers from claims arising directly from:

  • Your material breach of these Terms.
  • Your unlawful use of the website or services.
  • Your violation of another person's legal rights.

Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in full force and effect.

15. Termination

These Terms remain effective while you use our website or services.

You may stop using the website or services at any time.

We may suspend or terminate access where we reasonably believe that these Terms have been materially breached, subject to applicable law.

Obligations and liabilities that arose before termination may continue after termination where appropriate.

Entire Agreement

These Terms together with the policies and conditions referenced on our website form the agreement governing your use of the website and services.

A failure to enforce any provision at a particular time does not mean that provision or any other right has been waived.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices or applicable legal requirements.

The latest version will be published on this page.

Your continued use of the website after updated Terms take effect constitutes acceptance of those updated Terms to the extent permitted by applicable law.

Related Policies

These pages contain additional information relevant to your purchase and use of our website.

Terms FAQs

Can product prices change?
Yes. Product prices, promotional pricing and availability may change without prior notice. The applicable price is generally the price shown when you place your order, subject to correction of material errors.
Can an order be declined or cancelled?
In certain circumstances, we may decline, limit or cancel an order, including suspected fraud, pricing errors, unusual purchasing activity, stock issues or other legitimate operational reasons.
What happens if a product is sold out?
Product availability can change quickly, particularly during major promotional events. If an item becomes unavailable after an order is placed, the available options will be communicated where necessary.
Are product colours guaranteed to look exactly the same?
We aim to display colours accurately, but appearance can vary depending on device, screen settings and lighting.
Which policy applies to returns?
Return, cancellation and refund eligibility is governed by our Return Policy, together with any rights available under applicable consumer law.
How is my personal information handled?
Information submitted through our store is handled in accordance with our Privacy Policy.
Can these Terms change?
Yes. We may update these Terms from time to time. The most recent version will be available on this page.

Questions About These Terms?

If you have a question about these Terms of Service or your order, please visit our Customer Care page.

CONTACT US